Healthy Betting

1xpetResponsible Gaming on — Keep Entertainment Just That

Betting should be fun, not stressful. 1xpet wants you to always play in control and enjoy the experience. Here you'll find all the information and tools to help you stay within healthy limits.

18+ Only Limit-Setting Tools Self-Exclusion Free Support

How We Support You

The 6 core pillars of Responsible Gaming that 1xpet upholds

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. You simply won't be able to go over budget.

Cooling-Off Period

Need a break? You can temporarily suspend your account for anywhere between 24 hours and 6 weeks.

Self-Exclusion

For a long-term break, block full access for anywhere between 6 months and 5 years. Choosing to do so takes courage — it's not a sign of weakness.

Loss Limit

Your betting will automatically stop once you've lost a set amount. No more emotional decisions leading to bigger losses.

Time Limit

Set a time limit for each session in advance. You'll get a reminder when your time is up.

Expert Support

If our support team notices signs of addiction, they will guide you toward professional help — in complete confidence.

What Does Responsible Gaming Mean?

Online betting and gaming can be a great source of entertainment — as long as you approach it with the right mindset. Responsible Gaming It means staying in control of your time, money, and emotions. It's not complicated — just takes a little awareness.

At 1xpet, we believe betting should be a form of entertainment — not a source of income or a way to cope with stress. That's why we've built tools and policies to help you play within healthy limits.

Remember — winning is never guaranteed. Betting is a game of probability. Only wager what you can afford to lose without it affecting your daily life. Sticking to this one simple rule goes a long way toward responsible gaming.

Why Does Responsible Gaming Matter?

Online betting platforms are growing rapidly in Bangladesh, with more people accessing them easily from their mobile devices. But that ease of access comes with risks. If addiction takes hold, it can affect your family, your relationships, and your financial stability.

1xpet is committed to reducing that risk. We want every member to stay happy and healthy, which is why taking precautions before problems arise is our top priority.

Keep in mind: 1xpet never pressures you to bet more to "recover your losses". That is a core principle we stand by.

Recognise the warning signs

If any of the following apply to you, please seek help

1
Spending beyond your budget

Betting money you can't afford to lose, or borrowing to place bets.

2
Chasing losses

Chasing losses by placing more bets to win back money you've already lost.

3
Hiding it from family

You hide your betting activity from family or friends.

4
No interest in anything else

Work, family, hobbies — everything takes a back seat while betting takes over.

5
Unable to stop

You've tried to stop but can't — you keep coming back.

6
Stress & Anxiety

Feeling restless, irritable, or unable to sleep when you can't play.

If you notice 2 or more of these signs, act now support@1xpet.app— or activate self-exclusion.

How to Use the Safety Tools

Enable these anytime from your Account Settings

Deposit Limit

Account Settings > Responsible Gaming > Deposit Limit. Choose a daily, weekly, or monthly amount. Decreasing a limit takes effect immediately; increasing one takes effect after 24 hours.

Time Limit

Set a daily time limit for how long you spend on the platform. You'll receive an automatic alert when the time is up. It's the simplest way to keep your screen time in check.

Cooling-Off

Temporarily suspend your account for anywhere from 1 day to 6 weeks. You won't be able to log in or place bets during this time. Your account reactivates automatically when the period ends.

Self-Exclusion

Block all access for 6 months to 5 years. Once activated, it cannot be cancelled before the period expires. This is the strongest protection available.

Steps to set your limits

  • Log in to your account

    Click the "Log In" button in the top menu to access your account.

  • Open Profile Settings

    Click your name or profile icon in the top right corner, then select "Account Settings".

  • Go to Responsible Gaming

    Look for the "Responsible Gaming" tab inside Settings.

  • Choose the tool that works for you

    Deposit limit, time limit, cooling-off, or self-exclusion — activate whichever one you need.

  • Confirm

    Save your changes. In some cases, email or SMS verification may be required.

The Golden Rules of Safe Betting

Responsible gaming experts have shared a few simple rules over the years. Follow these and betting stays fun:

  • Only bet with money you can spare — Never bet with money set aside for rent, food, or savings.
  • Set a budget beforehand — Write down how much you're willing to spend this week before you start.
  • Don't chase your losses — If one day goes badly, try again another time.
  • Always remember there are no guaranteed wins — Any bet can lose — always keep that in mind when you play.
  • Take regular breaks — Avoid long sessions — get up and move around every now and then.
  • Don't play under the influence or when you're stressed — Betting with a clear head means fewer mistakes.

For Family & Loved Ones

If you think someone close to you is struggling with a betting problem, reach out with support rather than judgment. This is a mental health issue, not a moral failing.

You support@1xpet.appby reaching out to us. We can add a caution flag to the relevant person's account — certain protective measures can be applied without their consent.

Remember, the 1xpet Responsible Gaming team is always here for you and your loved ones. No judgement — just support.

Self-Assessment

Go through the questions below and answer them honestly

Did you spend more than your budget on betting last month?

No, within my budget Yes, a bit over Way too much

After a loss, have you ever chased it by betting more to win it back?

Never Sometimes Often

Have family or friends expressed concern about your betting?

No, nobody has Mentioned it once Multiple times

Do you feel restless or irritable when you're not betting?

No, I'm fine A little Way too much

Frequently Asked Questions

No. When self-exclusion is active, your balance remains safe. Once the period ends and your account is reactivated, you can withdraw your funds. However, you cannot log in or withdraw while exclusion is in effect.

Yes. Decreasing a limit takes effect immediately. However, increasing a limit only applies after a 24-hour cooling period. This is intentional — to protect you from decisions made in the heat of the moment.

A cooling-off period is a short-term break — from 1 day up to 6 weeks. Your account reactivates automatically once the period ends. Self-exclusion is long-term — from 6 months up to 5 years — and cannot be cancelled before it expires.

Start by listening without judgment. Then let us know at support@1xpet.app. Our team will help based on the situation. We can also assist with connecting you to mental health services in Bangladesh.

Yes, these are technically enforced at the system level. You can't deposit beyond your set limit, and self-exclusion blocks login entirely. That said, they work best when you're also making a conscious effort yourself.
Quick Help

Contact us right away if you'd like to activate any of these tools or need assistance.

Healthy Betting Checklist
18+ Warning

1xpet is strictly for users aged 18 and above. Participation by minors is completely prohibited. Betting can lead to financial loss — please play responsibly and stay informed.

Play Responsibly — Keep the Fun Going

Join 1xpet and enjoy safe betting on a trusted platform. Your protection is our top priority.

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